Privacy Policy

Privacy Policy

We will use your personal information to provide you with the services, products or information that you have requested, for administration purposes, to improve your website experience, and marketing. We may need to share your information with our service providers, associated organisations and agents for these purposes. We may use your information to:

Carry out an identity check as part of your membership application.
Process your membership application through MindBody, our chosen membership software
Bill you for using our services as part of your membership
Keep you informed about our services including operational matters relating to your Membership
Provide relevant services to you
Confirm your attendance to exercise classes or lessons
To allow you to monitor your gym usage in your members area
To share gym event photos on our social media platforms (Your permission will be asked first before a picture is taken)
Contact you with offers or promotions based on our analysis of how you use our services and what we think will be of interest to you (unless you choose not to receive
our marketing messages)
Respond to any questions or concerns you might have about our services
Understand how you use our services, to help us develop relevant and updated services
Carry out research and statistical analysis to monitor how customers use our services
Prevent and detect fraud or other crimes

Where we process your personal data based on your consent you have the right to withdraw consent at any time, for example your consent to receive direct marketing. If
you no longer want to receive marketing messages from us, please visit your profile section within the Member’s Area of the website where you can opt out. You can choose to opt out of all marketing or select your marketing preferences. Alternatively, if you are no longer a member, and wish to remove your consent to receive marketing content please contact by email to info@empirefitness.fit We’ll store your information for as long as you are a Member of Empire Fitness, or following cancellation and to meet legal requirements including financial audit, antifraud and money laundering regulations we will store your information for no more than
6 years from the last activity on the account. An ‘activity’ can be classified as access into a gym, a payment made on the membership account or a comment added to the
membership following contact with Empire Fitness. We may contact you about Empire Fitness services during this 6 years if you haven’t opted out of receiving marketing communications from us.